HDFC Bank Relationship Manager Program

1. HDFC Virtual Relationship Manager Program (VRM)

• A 4‑week online instructor-led training in collaboration with Wagons Learning.

• Role upon completion: Virtual Relationship Manager, entry-level Assistant Manager (approx. ₹3.5 LPA to ₹4.63 LPA) HDFC Bank Leads+11HDFC+11HDFC+11

• Curriculum includes:

  • Banking orientation (liabilities, assets, third-party products)

  • Workplace etiquette & digital communication

  • Client relationship management–engagement, profiling, service recovery

  • Sales skills: probing, up‑selling/cross‑selling, closing via telephone

  • Compliance: KYC, AML, banking regulations

  • Call handling, virtual meetings, task‑management, grooming, tone and vocabulary IBS Business School+5HDFC+5HDFC+5

• Eligibility:

  • Graduate with ≥50% aggregate, age 21–26, 0–2 years work experience

  • Proficiency in spoken & written English required

  • No relatives in HDFC, no unresolved legal matters Imarticus Learning+11HDFC+11HDFC+11HDFC Bank+1HDFC Bank+1

• Selection: Predictive Index test and HDFC Bank panel interview

• Fee: ₹30,000 + 18% GST (₹35,400 total); ₹15,000 + taxes at registration, balance before training begins

• Job offer: Provisionally issued by HDFC Bank, confirmed post successful completion NIIT+5HDFC+5Learn for Jobs+5

2. Relationship Manager – Micro Enterprise Group (RM‑MEG)

• Also a 4‑week virtual program run with Wagons Learning, focusing on RM roles within the Micro‑Enterprise segment.

• Salary basic: ~₹4 LPA + additional benefits worth ₹2 LPA; career progression to Deputy Manager within 3 years Imarticus Learning+6HDFC+6HDFC+6

• Curriculum is similar in structure to VRM, with additional emphasis on decision‑making and data‑driven sales techniques specific to MEG products. Key modules include banking basics, client profiling, sales strategy, compliance, digital etiquette, and soft skills HDFC

• Eligibility: Graduates with ≥50%, age 22‑30, 1‑3 years experience, must clear AMCAT assessment, strong communication skills IBS Business School+3HDFC+3HDFC+3

• Fee: ₹35,000 +18% GST; similar payment schedule with partial upfront registration fee and remainder before training start

• Selection: AMCAT test, interview with HDFC Bank, provisional offer letter followed by training enrollment HDFC Bank+10HDFC+10HDFC+10

3. PO Program – Relationship Manager (Probationary Officer track)

• A higher-level recruitment initiative aimed at experienced professionals (1–10 years in sales), the program positions participants as Relationship Managers or Assistant/Deputy/Branch Managers, based on experience and performance.

• Conducted in collaboration with IBPS (Institute of Banking Personnel Selection); offers robust training in banking operations, financial products, leadership, and digital transformation in banking

• Eligibility:

  • Graduate with ≥50%, age up to 35, 1–10 years sales experience

• Selection process:

  • Online application via HDFC Bank’s careers portal

  • Objective online test, followed by one-on-one interview

• Compensation: Fixed CTC ranging ₹3 LPA to ₹12 LPA, plus performance-linked variable pay, access to staff loans post-confirmation (after 6-month probation) HDFC Bank Leads+9HDFC Bank+9HDFC+9IBS Business School

• Probation & postings: Six-month probation; candidates may be posted anywhere across India, with possible transfers at the Bank’s discretion HDFC Bank

4. General Curriculum Highlights (Amity-backed program design)

• Covers practical banking essentials:

  • Basics of selling: PROBOCS framework, lead generation, objections, closures

  • Service excellence & complaint handling strategies

  • Effective business communication and business‑writing etiquette

  • In-depth overview of HDFC Bank’s products, retail transactions, savings/current/term deposits, forex, locker operations

  • Core Banking System (Flexcube) and CRMNext platform training

  • Regulatory framework, legal compliance, banking laws, accounting & finance basics for bankers