๐งพ 1. Role Variants & Purpose
IDFC FIRST Bank recruits Associate Relationship Managers across several retail banking verticals including:
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Loans (Home Loan / LAP)
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Business Loans (MEL/PL)
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Liabilities / CASA (Current & Savings Accounts)
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Rural Banking (Group/Household) LinkedIn+15careers.idfcfirstbank.com+15LinkedIn+15LinkedIn+5LinkedIn+5careers.idfcfirstbank.com+5
Common titles:
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ARM โ Home Loan & LAP
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ARM โ MEL/PL (Micro & Personal Loans)
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ARM โ Liabilities / CASA
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ARM โ Rural Banking Group (JLG formation, household credit)
๐ 2. Key Responsibilities
a) Liabilities / CASA ARM:
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Promote and sell savings/current accounts and other liability products
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Meet branch sales targets, generate leads, ensure customer satisfaction
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Conduct customer visits and onboard new clients
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Coordinate with cross-sell teams and maintain compliance standards Wikipedia+1Scribd+1LinkedInLinkedIn+1Scribd+1
b) Rural Banking โ ARM Group:
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Map villages and zones to create Joint Liability Groups (JLG)
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Support Group formation, disbursal, collection, and retention
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Drive acquisition, cross-sell loans and deposits
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Conduct field audits and follow SOPs for documentation and compliance careers.idfcfirstbank.com+8LinkedIn+8careers.idfcfirstbank.com+8
c) Loan Vertical ARM (MEL/PL, HL/LAP):
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Support Relationship Managers in loan sourcing and client servicing
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Deepen relationships with borrowers in retail credit segments like Micro, Personal, Home Loan, or LAP
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Assist in credit documentation and customer follow-up Scribd+7careers.idfcfirstbank.com+7careers.idfcfirstbank.com+7LinkedIn
๐ 3. Eligibility & Skills
Criteria | Requirements |
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Education | Graduate in any discipline |
Experience | Freshers up to 2 years (branch/banking preferred) |
Skills | Communication, field activity comfort, sales mindset, customer orientation |
Target Verticals | CASA or loan verticals depending on job title |
๐ต 4. Compensation & Culture
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Fixed pay typically ranges from โน18,000 to โน25,000 per month, depending on function and location
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Additional performance incentives based on targets and contributions
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Benefits generally include health insurance, provident fund, and field allowances Glassdoor+15LinkedIn+15LinkedIn+15LinkedIn+1LinkedIn+1
Work environments can be quite dynamic: AmbitionBox rates ARM roles at about 3.9/5, suggesting moderate pressure but decent learning exposure. AmbitionBox+1AmbitionBox+1
โ 5. Why Choose an ARM Role?
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Offers foot-in-the-door exposure into relationship and sales roles in retail banking
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Enables field-level client interaction, catchment planning, client acquisition, and portfolio support
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Serves as a stepping stone to higher roles such as ARM Senior, Assistant Manager, or full-fledged Relationship Manager
๐ 6. Application & Preparation Tips
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Apply via IDFC FIRST Bank career portal, category: Sales & Relationship Management – Retail Banking
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Use job titles like “Associate Relationship Manager โ [Liabilities/MEL/PL/HL/LAP]” to search for openings
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Interview prep: Expect aptitude checks, communication rounds, and scenario-based questions like โHow do you build JLGs in village zones?โ or โHow would you promote CASA products?โ
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Prepare to emphasize customer-first thinking, target orientation, and understanding of IDFCโs product lines like CASA, loans, or rural lending
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