Shipping (Delivery) Policy – Solo Business Consulting / Growds Academy
Last Updated: 08 August 2025
At Solo Business Consulting (Brand: Growds Academy), we specialize in providing digital courses and training materials only. No physical products are shipped.
1. Nature of Delivery
- All our products are digital in nature (e.g., video lessons, PDF notes, online classes, downloadable or streaming content).
- No physical shipping or courier services are required.
2. Delivery Timeline
- Access to the purchased digital course will be provided instantly or within 0–24 hours after successful payment confirmation.
- In case of payment gateway delays, access may take up to 48 hours, and customers will be informed via email.
3. Delivery Method
- After successful payment, customers will receive:
- A confirmation email containing login details or download links.
- Instructions on how to access the course via our platform or partner learning management system (LMS).
4. Email Delivery Issues
- If you do not receive the access email within the specified time:
- Check your Spam/Junk/Promotions folder.
- Contact our Customer Support team.
5. International Delivery
- Since the content is digital, access is available worldwide without any additional charges.
6. Customer Support
- Support Email: growdsacemy@gmail.com
- Support Phone/WhatsApp: +91 8081653668
- Support hours: Monday – Saturday, 10 AM to 6 PM (IST)